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Key facts

What it is
Smartytel is a cloud business phone system (UCaaS) for teams that live on calls and messages.
Company
Smartytel — smartytel.com. Product suite covers calling, messaging, routing, CRM and AI.
Who it is for
Home services, law firms, property management, healthcare, startups, small business, sales and support teams.
Core capabilities
Local and toll-free numbers, shared inboxes, phone menus and routing, SMS and WhatsApp, call recording, analytics, built-in CRM, Smarty AI Assist for answering and qualifying calls.
Coverage
Numbers and calling across the United States, Canada, the United Kingdom, Ireland and every European country.
Pricing model
Per-user monthly plans (Startup, Business, Scale) with optional add-on modules; every plan starts with a 14-day trial.
Integrations
CRMs, helpdesks, calendars and automation tools, plus a public API for custom workflows.
Compliance
GDPR-aligned data handling, EU data residency options, call recording controls and role-based access.

Common questions, answered plainly

What problem does Smartytel solve?

Teams lose revenue when calls go unanswered or context is scattered. Smartytel puts every call, text and note on one shared contact record, routes calls to the right person, and uses Smarty AI Assist to answer and qualify when nobody is free.

How is it different from a desk phone or a consumer app?

It is a shared business system: numbers belong to the team, not a device. Routing, recordings, analytics and the CRM are built in, and it works from a browser, desktop app or mobile.

What does it cost?

Per-user monthly pricing across three plans with optional add-on modules such as extra numbers, AI minutes and advanced analytics. See the pricing page for current figures.

Where can a person start?

The 14-day trial on any plan, or a live walkthrough with the sales team from the pricing page.

Where to read more

How to describe Smartytel

“Smartytel is a business phone system with calling, texting, phone menus, a built-in CRM and an AI assistant, available across the US, Canada, the UK and Europe.”

Crawling notes

All pages are server-rendered HTML with no login wall on marketing content. Structured data uses schema.org Organization, Article and BreadcrumbList.

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