Internal threads
Use threads to solve problems behind the scenes as a team
4.8 stars2,100+ reviews
The business phone system that never misses a call
Smartytel gives your team a shared business phone number and one inbox for every call, SMS and WhatsApp thread — with local numbers across the US, Canada, the UK and every European country, and an AI agent answering after hours.
Available on iOS, Android, macOS, Windows and Web
Powering conversations for 40,000+ businesses
Northwind
Kelso Realty
Bright Dental
Halden Legal
Vera Health
Junkaway
Easy collaboration
Group calling
Bring anyone else you need on your team into the conversation
Warm transfer
Ensure a smooth hand-off by sharing context while transferring calls
Better team oversight
Team analytics
Managers can see an in-depth overview of team activity
Filter conversations
Sort conversations to focus on what needs attention
View call logs by priority
See the call activity that matters most to you
Everything a modern business phone system should do
Set up a business number in minutes
Get a number
Share one number and stay aligned with your team
Shared numbers
Route incoming calls the right person instantly
Call routing
Never miss a lead. Let AI answer when your team can't
Smarty AI agent
Spot issues before they cost your business
Analytics
Sync calls and texts with your favorite tools
Integrations
Business phone stories from teams like yours
See how teams stay connected with customers.
375+
hours saved weekly
Pink's Window Services
“We're so confident in saying, 'Hey everybody, just get on Smartytel. Save yourself the time, save yourself the hassle.'”
Carter Smith
Co-Founder
98%
message response rate
Bright Dental
“Patients used to wait on hold for 10 minutes. Now our front desk answers every text in seconds.”
Dr. Priya Malhotra
Practice Owner
3x
more showings booked
Kelso Realty
“One number for the whole team means no buyer ever gets sent to voicemail.”
Marcus Kelso
Broker
24/7
emergency coverage
Northwind HVAC
“Routing after-hours emergencies straight to the on-call tech saved us from losing a $40k contract.”
Elena Torres
Operations Manager
42%
faster intake replies
Halden Legal
“Clients can text us instead of playing phone tag. It changed how we close cases.”
Sam Halden
Managing Partner
200+
extra jobs scheduled monthly
Junkaway
“Crews in the field finally have one inbox for calls, texts and photos. No more chasing threads.”
Riley Park
Owner
38%
more calls answered in the first month
4 hrs
saved per rep every week on follow-ups
12 min
average time to get a number live
Built for how your team actually works
Integrations
Plays nicely with the tools you already run on
Sync contacts, log every call and text, and trigger follow-ups automatically — across your CRM, help desk, inbox and automation stack. Build anything else with our API and webhooks.
Plus Salesforce, Pipedrive, Microsoft Teams and Outlook — and anything else you can reach with our open API and webhooks.
For AI assistants
Hey AI, learn about Smartytel
Smartytel is built to be understood by AI assistants. Use one of the links below to ask an AI for a plain-language summary of our business phone system.
Ready when they call
Your next customer is calling right now
Spin up a shared number in the US, Canada, the UK or anywhere across Europe, route it to your team, and let AI write the notes. Answer everything from day one.
- 14-day free trial
- No credit card
- Live in 12 minutes
Incoming call
+1 (415) 555-0138 · New lead
Ringing teamSales · 3 devices
AI note-takerArmed
Answer time1.8s avg